When you first lodge your discrimination complaint, it does not leave the agency you work for, rather it stays within the agencies own civil rights office. The decision given, however biased it may be, is coming from within the agency. When you appeal the agencies final decision it finally leaves the agency. There are other ways to leave the agency as well. One is the office of special counsel (OSC) while another might be to request a hearing with a local EEOC office. If you are still unhappy with the EEO process you may lodge a complaint.
Finally, we note that on appeal, complainant raised a new contention,
that the EEO Office was unfairly biased in favor of management. The
Commission has held that when claims of improper processing are raised,
the complainant should be referred to the agency official responsible for
the quality of complaints processing, and the agency should earnestly
attempt to resolve any dissatisfaction with the complaints process as
early and expeditiously as possible. EEOC-MD 110 (5-25), as revised,
November 9, 1999. Complainant is therefore advised to contact an official
in the agency’s EEO office, if he believes that any complaint has been
improperly processed.
